Leading People and Teams

$319.00


  • The Canadian OTS Course in Leading People and Teams Specialization is designed to provide students with the essential skills and knowledge needed to lead and manage diverse teams effectively.

 

Description

Module Topics

  1. Fundamentals of Leadership
    • Definition of leadership and its significance in organizational success.
    • Overview of various leadership styles (e.g., transformational, transactional, servant leadership) and their impact on team dynamics.
    • Understanding the characteristics of effective leaders and the importance of self-awareness.
    • Exploring the role of vision, mission, and values in guiding leadership practices.
  1. Emotional Intelligence and Leadership
    • Understanding emotional intelligence (EI) and its relevance to effective leadership.
    • Techniques for developing self-awareness, self-regulation, empathy, and social skills.
    • The impact of emotional intelligence on team performance and workplace relationships.
    • Strategies for leveraging EI to manage conflict and improve communication within teams.
  1. Building and Developing High-Performing Teams
    • The characteristics of high-performing teams and the stages of team development (forming, storming, norming, performing, adjourning).
    • Techniques for fostering collaboration, trust, and accountability within teams.
    • Understanding team roles and how to effectively utilize individual strengths.
    • Strategies for setting team goals, performance expectations, and conducting performance reviews.
  1. Motivating and Engaging Team Members
    • Overview of motivation theories and their application in the workplace (e.g., Maslow’s hierarchy of needs, Herzberg’s two-factor theory).
    • Techniques for creating an engaging work environment that promotes motivation and satisfaction.
    • The role of recognition, feedback, and professional development in enhancing team member motivation.
    • Strategies for addressing disengagement and improving team morale.
  1. Communication and Interpersonal Skills for Leaders
    • The importance of effective communication in leadership and team dynamics.
    • Techniques for active listening, providing constructive feedback, and facilitating discussions.
    • Understanding nonverbal communication and its impact on team interactions.
    • Strategies for adapting communication styles to meet the needs of diverse team members.
  1. Leading Through Change and Uncertainty
    • Understanding the role of leaders in managing organizational change and transitions.
    • Techniques for communicating change effectively and minimizing resistance.
    • Strategies for fostering resilience and adaptability within teams during periods of change.
    • The importance of maintaining team morale and cohesion in uncertain environments.
  1. Diversity and Inclusion in Leadership
    • Understanding the benefits of diversity and inclusion in teams and organizations.
    • Techniques for leading diverse teams and promoting an inclusive workplace culture.
    • The role of leaders in addressing bias and fostering equality in team dynamics.
    • Strategies for leveraging diverse perspectives to enhance creativity and innovation.